Privacy policy
Privacy Policy
Effective Date: 16 July 2026
1. Introduction
Welcome to Mr.Clinic Consumer Products Pvt. Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or purchase our products.
2. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Company/Business Name
- Billing & Shipping Address
- GST Number (if applicable)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
Order Information
- Products Ordered
- Payment Details (excluding complete card details)
- Delivery Information
- Order History
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Respond to customer inquiries.
- Provide warranty, replacement and support services.
- Improve our products and website.
- Send order updates and invoices.
- Share promotional offers, product launches and business communications through SMS, WhatsApp, Email or Phone (where permitted by law).
4. Sharing of Information
We do not sell your personal information.
Your information may be shared only with:
- Delivery & Logistics Partners
- Payment Service Providers
- IT & Website Service Providers
- Government Authorities where required by law.
5. Data Security
We use appropriate administrative, technical and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.
6. Cookies
Our website may use cookies to improve user experience, remember preferences and analyze website traffic. You may disable cookies through your browser settings.
7. Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your contact details.
- Delete your information (subject to legal obligations).
- Opt out of promotional communications.
8. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal requirements and resolve disputes.
9. Third-Party Links
Our website may contain links to third-party websites. Mr.Clinic is not responsible for the privacy practices or content of those websites.
10. Children's Privacy
Our products and website are not intended to collect personal information directly from children under 18 years of age.
11. Changes to this Privacy Policy
Mr.Clinic Consumer Products Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. The latest version will always be available on our website.
12. Contact Us
Mr.Clinic Consumer Products Pvt. Ltd.
Dausa, Rajasthan – 303303, India
Email: mr.clinicpvtltd@gmail.com
Mobile: +91 75979 26763
If you have any questions regarding this Privacy Policy, please contact us using the above details.